Threeyem Publishers, we are committed to ensuring that your Quran accessories reach you promptly and in perfect condition. Below is our detailed shipping policy, including timelines and important information regarding your order.
Processing Time
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Order Processing
All orders are processed within 1-2 business days. Orders placed after 3 PM will be processed the next business day.
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Custom or Personalized Items
For custom or personalized products, please allow an additional 2-3 business days for processing.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online and stay updated on its delivery status.
Shipping Delays
While we strive to deliver your orders within the stated timelines, unforeseen circumstances such as weather, holidays, or carrier delays may affect delivery times. In such cases, we will do our best to keep you informed and ensure your order reaches you as soon as possible.
Incorrect Shipping Information
Please double-check your shipping address before finalizing your order. Threeyam Publishers is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
In the unlikely event that your package is lost or damaged during transit, please contact our customer service team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and ensure that you receive your order.